Thorough, comprehensive, and unparalleled.

Obtaining a statement is more than reciting a list of questions; it's a delicate dance that rests upon the interviewer's ability to ask the right questions, at the right time, in the right way.

Every recorded statement is obtained by an investigator who prepares in advance, adjusts as needed during the interview, and digs deep into the issues that matter most.

  • Skilled interviewers who can command an interview
  • An aggressive approach designed to chase red flags
  • A diverse team with the ability to handle a variety of assignments
  • Industry-leading reports

Experienced claim handlers know a good AOE/COE Investigation is paramount when it comes to getting early footing on a complex or suspicious workers' compensation claim so you are better prepared to handle the claim, no matter the direction it takes.

Choose Western Limited and you'll get the best and most thorough AOE/COE Investigations in the industry. In addition to fully documenting the facts of an incident, our investigations explore all avenues for apportionment and outside causes of injury.


When an accident results in a serious injury or death, knowing exactly what happened as soon as possible is of the utmost importance. With strategically located field investigators, we are prepared to get you the information needed, even if it's needed immediately. 3rd-party liability is explored on every case where appropriate, and we provide you with the information you need to make an informed decision about subrogation possibilities.

Expect comprehensive statement reports from all pertinent parties that will detail:

  • The facts of the incident
  • Who was involved
  • What avenues for recovery exist
  • Photographs and diagrams
  • Measurements

Investigating homeowners or renters insurance claims requires a detail-oriented investigator who can sort through the information and do the legwork necessary to find the smoking gun.

Our investigators are trained to comb through a policyholder's story and find the gaps and inconsistencies. From there, they seek independent verification to find where the policyholder forgot to cover their tracks and uncover the fraud.


Our Statements Department is also available to perform a wide variety of investigative services, including:

  • Alive & Well Checks
  • Auto Claim Investigations
  • Field Assistance with Obtaining Signed Documentation
  • Field Contact with Subjects
  • Harassment & Discrimination Investigations
  • Signed Statements
  • Transcribed Statements
  • Witness Statements for Civil Matters

Download A Free Statements Sample Report

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"EXCELLENT WORK! Thank you so so much. I may have more questions and we may need to see if we can do further research. Thank you for all your work on this matter."

SIU Manager | 07.2020

Photo Credit: Brittany Norris